02380 434 448

enquiries at letsrentsouthampton dot co dot uk
20 Portsmouth Road, Woolston
Southampton, Hampshire SO19 9AB


Tenants Info

Tenants Guide to Renting Property

If you are currently seeking a property to rent, check out our property listings page. If you have seen a property that you would like to view you can use the contact form on each of the individual property details pages to arrange a viewing or make an enquiry, or alternatively, you can give us a call.

If you have a specific type of property in mind we can take details of your requirements and contact you should a suitable property become available.

Once you have viewed a property and decided to proceed with the letting we will start the process of arranging the tenancy agreement, deposits, references etc…

References
Before commencing with the tenancy we will need to obtain satisfactory references from your employer and/or a previous or current landlord. We will confirm your right to live and work in the UK and seek proof of your identity and that of anyone living with you. If you do have any credit issues or you believe there is any other information that may affect you passing our referencing procedure, it is imperative to tell us straight away. There may also be instances when we require a personal reference or guarantor.

The Tenancy Agreement
Once the terms have been agreed by both parties and satisfactory references received, the relevant documentation will need to be signed by you and the landlord.

Tenancy Holding Deposit

When you rent a property with us, we will take a Holding Deposit of the equivalent to one week’s rent for the property you are interested in.

Please note Lets Rent or the landlord may retain the right to withhold the holding deposit if:

  • The tenant fails the right to rent check regardless of when the deposit was accepted.
  • The tenant provides false or misleading information to the landlord or the letting agent, which the landlord is reasonably entitled to consider in deciding whether to grant the tenancy because this materially affects their suitability to rent the property.
  • The tenant notifies the landlord or letting agent before the deadline for agreement that they have decided not to enter into the tenancy agreement.
  • The tenant fails to take all reasonable steps to enter into a tenancy agreement.When you rent a property with us, we will take a Holding Deposit of the equivalent to one week’s rent for the property you are interested in.

Inventory & Schedule of Condition
Before the start of the tenancy, an inventory is prepared detailing the contents and condition of the property. You will be provided with a copy and so will the landlord.

Deposits & Rent

Prior to the commencing of the tenancy, we will require a security deposit of 5 weeks rent and the first rental payment, a month in advance. Your deposit will be treated under the tenancy deposit protection scheme (DPS), which is a scheme accredited by the Government.

No Deposit Option or Zero Deposit Options

We offer Zero Deposit with our properties. You can choose between a traditional deposit, No Deposit Option (NDO) or buy a Zero Deposit guarantee, which costs one week’s rent. To find out more, visit www.zerodeposit.com

When can I move in?
Once the tenancy has been signed and rents & deposits have cleared, the tenancy can proceed. You can now collect the keys to your new home.

Can I have pets in my new home?
You must consult us prior to obtaining a pet.

What if I find any faults or repairs that need addressing?
If you find any problems with the property you are renting, you should contact us immediately. Once we have been informed of any issues/faults we will instruct the landlord and await their instruction.

Can I decorate the property?
You must consult us prior to carrying out any changes to the property. We will contact the landlord and await his permission.

Do I have to pay for Council Tax & Utility Bills?
As a tenant you will be responsible for any utility bills like water, gas, electric as well as council tax, unless there is a special arrangement with the landlord of the property. You will also be responsible for a TV license at the property, if you watch TV without a license you risk being fined. Please check the tenancy agreement details.

Do I need insurance, as a tenant?
The landlord of the property is responsible for insuring the building and any furnishings that come with it. You will be responsible for insuring your own contents/personal possessions stored within the rented property.

Can I run a business from the property I rent?
No. You must use the property solely for residential purposes unless specifically agreed in advance, in writing.

As a tenant, what am I responsible for?
As a tenant, you are responsible for:

  • Prompt payment of the rent
  • Prompt payment of gas, telephone, electricity, council tax
  • Reporting any damages to the property or furnishings within the property as soon as possible
  • Taking general good care of the property
  • Respect the needs of your neighbours